Track your order

Where is my order?

Enter your order number and the email address you used at checkout to see the latest status of your order.

Live order statusTracking on every order

Check your order status

You can find your order number in your order confirmation email.

1
Order confirmation emailSent right after you order, with your order number. Use it in the form.
2
Shipping confirmation emailSent when your order ships, with your carrier tracking number and link.
3
Your accountIf you created an account, see all your orders in My Account.

Order status explained

Status

We received your payment and are preparing your order.

Status

We need to confirm something. We will email you.

Status

Your order has shipped. Check your email for tracking.

Status

Your package has arrived, as shown by the carrier.

Delivery tips

Orders ship within 3 business days and arrive 5 to 10 business days after shipping.

Check porches, side doors and mailrooms, and ask neighbors or building staff.

Larger orders may arrive in separate boxes, each with its own tracking number.

Email us with your order number and we will track it down for you.

Air Design Card · 2720 W 40th St, Odessa, TX 79764, United States · support@airdesigncard.com