Shipping cost

Shipping is free on every order. There is no minimum order amount and no shipping or handling charge added at checkout.

Processing time

Orders are processed within 3 business days of being placed. Business days are Monday to Friday, excluding US federal holidays. Orders placed on a weekend or holiday begin processing on the next business day.

Delivery time

Once shipped, orders arrive within 5 to 10 business days. In total, most orders are delivered within 8 to 13 business days of being placed.

Where we ship

We ship to addresses in all 50 US states. We do not ship internationally at this time.

A few products cannot be shipped to certain states because of state regulations or carrier rules. Any restriction is shown on the product page, and if your order includes an item we cannot ship to you, we will contact you and refund that item in full. See Ordering & Availability.

Order tracking

When your order ships, we email you a shipping confirmation with a tracking number. You can also check your order status on our Track Your Order page.

Large & heavy items

Some products, such as air compressors, riding mowers and grills, may ship by freight carrier, separately or in more than one package. Each package has its own tracking number. Freight carriers usually contact you to schedule delivery. Please inspect freight deliveries before signing and note any visible damage on the delivery receipt.

Delays

Carrier delays can happen because of weather, high volume or other events outside our control. If your order has not arrived within the times above, contact us and we will help.

Lost or damaged packages

If your package arrives damaged or appears to be lost in transit, email us with your order number and, for damaged items, photos of the package and product. We will send a replacement or issue a full refund.

Incorrect address

Please check your shipping address at checkout. If you notice a mistake, contact us as soon as possible and we will update it as long as the order has not shipped.