Information we collect

Information you give us

• Order information: name, shipping and billing address, email address, phone number and order details
• Account information: if you create an account, your login details and order history
• Messages: what you send us through our contact form or by email
• Newsletter: your email address, if you choose to subscribe

Information collected automatically

• Device, browser, IP address and pages visited, through cookies and similar technologies
• How you arrived at our store, such as from a search engine or another website (order attribution)

Payment information

Payments are processed by our payment providers, Stripe and PayPal. We do not receive or store your full card details.

How we use your information

• To process, ship and deliver your orders, and to handle returns, refunds and warranty requests
• To send order confirmations, shipping updates and replies to your questions
• To prevent fraud and keep our website and customers secure
• To improve our website, products and service
• With your consent, to send you marketing emails, which you can stop at any time

Sharing your information

We share information only with service providers who help us run our store, and only as needed for them to do their job:

• Payment processors (Stripe, PayPal) to take payments securely
• Shipping carriers and suppliers to deliver your order
• Our website hosting provider (Hostinger) to run our site
• Our email marketing provider (Mailchimp), if you subscribe to our newsletter

We may also share information when required by law or to protect our rights. We do not sell your personal information.

Cookies

We use cookies to keep your cart working, keep you signed in, process checkout and understand how our store is used. See our Cookie Policy for the full list and how to control them.

How we protect it

Our website uses an encrypted (HTTPS) connection. Access to customer information is limited to people who need it to serve you. No method of transmission or storage is 100% secure, but we work to protect your information using reasonable safeguards.

How long we keep it

We keep order information for as long as needed to fulfill orders, handle returns and warranty requests, and meet legal, tax and accounting requirements. Newsletter data is kept until you unsubscribe.

Your rights & choices

Depending on the state you live in, you may have the right to:

• Know what personal information we hold about you and request a copy
• Correct inaccurate information
• Ask us to delete your information
• Opt out of marketing emails at any time
• Opt out of the sale or sharing of personal information. We do not sell your information

To make a request, email support@airdesigncard.com or call +1 (325) 202-2191. We will verify your request and respond within the time required by law. We will not treat you differently for exercising your rights.

Children

Our website is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The latest version is always available on this page.

Contact us

Questions about this policy or your information? Contact us:

Air Design Card
2720 W 40th St, Odessa, TX 79764, United States
Email: support@airdesigncard.com
Phone: +1 (325) 202-2191